Terms of Service

1. Eligibility and invitations

The Service is currently offered as a private, invite-only preview. You need a valid invitation from a coach to create an account. You must be at least 18 years old (or the age of majority where you live) to use the Service, and you agree to provide accurate information and to keep your account secure. You are responsible for activity that happens under your account.

2. What the Service is - coaching, not medical care

Sleeping Made Easy provides wellness coaching, educational content, and an in-app AI assistant to support healthy sleep and breathing habits. It is not a medical or healthcare service. We do not provide medical advice, diagnosis, or treatment, and using the Service does not create a doctor-patient or other professional healthcare relationship. Coaches are wellness coaches, not your treating clinicians.

You are responsible for your own health decisions. Always consult a qualified healthcare professional about medical questions, and in an emergency call 911 (or your local emergency number). Please read our full Health Disclaimer, which is part of these Terms.

3. The AI assistant

The Service includes an AI assistant whose responses are generated by third-party AI providers. AI output can be inaccurate, incomplete, or out of date, and it is general information only - not advice of any kind. Your conversations are stored and may be reviewed by your coach. Use judgment and do not rely on the AI assistant for medical, legal, financial, or other professional decisions. See our Privacy Policy for how this information is processed.

4. No guarantees of results

Everyone is different, and habits take time. We do not promise or guarantee any particular outcome, result, or improvement in your sleep, breathing, or health from using the Service.

5. Acceptable use

You agree not to:

• Use the Service for any unlawful, harmful, or abusive purpose;
• Share your account, or access the Service without a valid invitation;
• Interfere with, disrupt, reverse engineer, or attempt to gain unauthorized access to the Service;
• Upload malicious code or content that infringes others' rights; or
• Misrepresent your identity or provide information that is not yours to share.

6. Subscriptions, pricing, and cancellation

During the invite-only preview, the Service may be offered at no charge. We expect to offer paid subscriptions in the future. Pricing, billing intervals, trial terms, and refund and cancellation policies are [REVIEW: subscription and pricing terms are TBD - pricing not yet decided; counsel to finalize billing, auto-renewal, trial, refund, and cancellation terms (and any state auto-renewal law disclosures)]. If and when paid plans launch, we will present the applicable price and terms before you are charged, and you will be able to cancel as described at that time. We will give you notice before any material change to fees that affects you.

7. Intellectual property

The Service, including its content, lessons, and software, is owned by us or our licensors and is protected by law. We grant you a limited, personal, non-transferable, revocable license to use the Service for your own personal, non-commercial use, subject to these Terms. You keep ownership of the content you submit, and you grant us the rights needed to operate and improve the Service (for example, to store your messages and let your coach review them).

8. Termination

You may stop using the Service at any time and ask us to delete your account. We may suspend or terminate your access if you violate these Terms, if we discontinue the Service, or as needed to protect users or comply with law. Sections that by their nature should survive termination (such as disclaimers and limits of liability) will survive.

9. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any content is accurate or complete. As stated above, the Service is not medical care and provides education, not medical advice.

10. Limitation of liability

To the fullest extent permitted by law, Sleeping Made Easy and its owners, employees, coaches, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, goodwill, or profits, arising out of or relating to your use of (or inability to use) the Service. To the fullest extent permitted by law, our total liability for any claim relating to the Service is limited to [REVIEW: liability cap - counsel to set the amount (e.g. fees paid in the prior 12 months, or a fixed floor such as $100)]. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

11. Indemnification

You agree to indemnify and hold Sleeping Made Easy harmless from claims and expenses arising out of your misuse of the Service or your violation of these Terms or of applicable law, to the extent permitted by law.

12. Governing law and disputes

These Terms are governed by [REVIEW: governing law and venue - counsel to choose the state/jurisdiction once the operating entity is formed], without regard to conflict-of-laws rules.

[REVIEW: Dispute resolution - counsel to decide whether to include binding arbitration and a class-action waiver, and if so on what terms (arbitration provider, venue, opt-out, and any consumer-law carve-outs). Placeholder only; nothing here is a binding arbitration agreement yet.]

13. Changes to these Terms

We may update these Terms as the Service evolves. When we make material changes, we will update the date on this page and, where appropriate, notify you. Your continued use of the Service after changes take effect means you accept the updated Terms.

14. Contact

Questions about these Terms? Email support@example.com.